Master Elite GAF Training Excellence

_{The guide for homeowners and professionals safeguarding integrity.}

Introduction

After years of scouring the internet, gathering information from industry experts, reading books, speaking with trusted sources and my own 25+ years of experience as a roofing contractor, I have compiled the most comprehensive and detail oriented guide to help empower people to make the best decisions possible when it comes to selecting a roofing contractor.

The longevity and performance of a roof depend not only on the materials specified but also on the craftsmanship of the contractor entrusted with its installation. I'm coming to you from the position of an educator and taking a non bias approach based from my experiences working within the roofing industry.

Selecting the right roofing contractor is imperative. This guide is designed to help you make an educated decision based on facts and experience. I'll walk you step by step through a typical process, break down pros and cons, offer advice and support, explain details in depth and summarize with simple checklists for you to follow when hiring a roofing contractor.

My experience comes from 25+ years as roofing contractor and 17+ years owning and operating a roofing installation company. Let me tell you, a poorly chosen contractor can wreak havoc, they can compromise design intent, shorten the lifespan of materials, invite long-term structural issues and financial losses.

To the discerning homeowner—or specialist advising a client—you must approach the contractor selection process with rigor and clarity. Follow the procedures/advice below so you can be empowered to make the best decision possible.

Pro Tip: The lowest bid is rarely the best bid. Value lies in proven expertise, not just price. Think of it as a sliding scale, balancing risk and budgets.

The Selection Process

Time frame: A typical time to procure a professional roofing contractor can vary, most roofing professionals can be available immediately to take your informaton, however expect up to 48 hours to inital contact.

In the event of a leak or emergency please See: When the Roof Lets In the Rain: What to Do in the Event of a Leak

At this point you're either wondering if you require the guidance of a professional roofing contractor or you have determined you do. Lets break it down in steps.

How do I find a good roofing contractor?

• Ask your inner circle of friends, family, neighbors, trusted sources etc.


• Perform online searches using key keywords related to your issues and location such as "Roofing Contractors near me" " Roof Repair Halifax" "Commercial Roofers Dartmouth" etc


• Written publications such as phone books can still be effective although not as widely used or informative.

Reminder: Do your due dilligence and remember just as you are vetting contractors they are also vetting you, keep it cordial and professional. An expert contractor can easily decipher what's best for you while balancing what's reasonably attainable.

Experience and Reputation

Visual Cue: Years of operation and portfolio depth. On average 10+ years experience should qualify someone to be considered a professional.
Experience in roofing is more than tenure—it is demonstrated through consistent, high-quality projects across different roof types and climates. Client testimonials, online reviews, and references provide insight into a contractor’s reliability and workmanship.

Note: Ask to see completed projects five to ten years old. Quality roofs endure; quick fixes do not.

Also See: Credentials that Count: Understanding Roofing Contractor Qualifications

Transparency in Estimates/Proposals

Principle: Clarity precedes trust.
A detailed written estimate/proposal should outline materials, labor, disposal, scope of work, warranties and any other pertenant information in regards to your project. Vague or overly simplistic estimates/proposals can often mask hidden costs or allow a contractor to cut corners with no recourse. Contractors should welcome questions and explain their methodology, respecting both homeowner and modern construction standards. Contractors can sometimes not reveal certain aspects of their pricing structures due to risk of information being leaked. As long as your contractor is clear and open to discussion about pricing this shouldn't necessarily be deemed a red flag. Go with your gut!

Pro Tip: Compare estimates not just by cost, but by materials specified, warranty terms, and scope of work.

Also See: Clarity in Construction: Estimating Procedures and Transparency in Roofing

Warranty and Aftercare

Visual Cue: Written guarantees beyond the installation date.
True professionals stand behind their work. A strong warranty covers both manufacturer materials and the contractor’s workmanship. Aftercare services—such as follow-up inspections—signal a contractor committed to long-term performance. Typically even a poorly installed roof will last a few years. It's good to get a warranty covering at least the first 5 years, this will generally cover the period where most roofing failures expose themselves.

Safety Reminder: Avoid contractors who offer only verbal assurances.

Also See: The Promise Overhead: Understanding Roofing Warranties

Professionalism and Communication

Priority: Construction is a collaboration.
The contractor’s responsiveness, clarity, and respect for timelines reflect not only their business practices but also their approach to craftsmanship. A professional contractor is as attentive to communication as they are to detail on the roof.

Insight: In construction, process and product are inseparable. Choose a contractor who understands both.

Also see: Best Practices in Roofing: Craftsmanship, Care, and Integrity

Checklist:

• 
  

  Valid contractor’s license if applicable, this applies more to the US then Canada. In Canada typically you can search your local governments business registration to check the validity of an operation.

  
  


• 
  

  Proof of liability & workers’ comp insurance if applicable. See: The Insurance Debate: Weighing the Validity of Roofing and Workers’ Compensation Coverage

  
  


• 
  

  Manufacturer certifications.

  
  


• Other credentials such as awards, training, etc.


• Reviews & Testimonials.


• Transparency, honesty and integrity.


• Effective & prompt communication. See: The Dialogue of Roofing: Questions That Define Successful Projects


• Detailed and comprehensive warranties


• Detailed scope of work and estimate

Conclusion

Selecting a roofing contractor is an act of stewardship. By prioritizing credentials, proven experience, transparent estimates, robust warranties, and professional communication, owners safeguard their investment and preserve the integrity of their residence.

Final Note: In roofing, as in life, excellence is not an accident—it is a deliberate choice.